December 12, 2022

Client success is sales: Debunking 'CS' misconceptions with Katie Savino, Global Director of CS

29 min read

Welcome to our 7th episode of The Sales Syndicate. In this episode, Jamie Pagan, Associate Director of Marketingsits down with Katie Savino, Global Director of Client Sucess at Selligence to talk about how client success is more similar to sales that it might seem.

In this video

Katie takes us through the main similarities and differences between client success and sales, touching on how it's far more proactive than reactive. During the episode, they also discuss ideal reporting structures, team expectancies, and tips for hiring into client success.

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